On 21 May 2012, a person calling themselves an official of the psychiatric hospital of Ar-Razi in Salé called his father to inform him that his son was being held in the establishment. The same day, his father went to find him.
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Sofiane Alazami left Fez to go to Casablanca while looking for work. He called his mother on 5 May around 4:00 a.m. to let her know that he was in Casablanca but that he would soon return to Fez.